FAQ

【Others】
Is it possible to send luggage to the hotel by courier in advance?
Yes, we can.
When shipping your luggage, write down the "check-in date / full name of the guest"
Please send it to the following.
※Please n…Continue reading
【Others】
Can I send luggage from the hotel?
We will respond to your courier at the front desk.

When delivering packages to Japan, the number of days is as follows.
■Honshu,China,Shi…Continue reading
【Others】
Can I keep my luggage before and after check-in?
Luggage storage is always available.
Please feel free to tell the front desk.
【Others】
Is it possible to extend the check-out?
We will accept an extension up to 14 o'clock.(Now until 13:00)
If you are extended please contact the front desk.

【Extension fee】
·30% of r…Continue reading
【Others】
What time is the hotel coming in and going?
The front desk is available 24 hours a day
The entrance is locked from midnight to 5 am.
Guests of the hotel can unlock with the card key.
A…Continue reading
【Others】
Can I order delivery in the room?
You can place an order, but you can pick it up and pay at the lobby on the first floor.
We ask you to do it yourself.
No one other than the …Continue reading
【Others】
Do you sell tobacco in the hotel?
We are sorry but we do not sell tobacco in the hotel.
We are informed of neighboring convenience stores etc.
【Others】
Do you have rental items?
·Iron & ironing board, desk lamp, thermometer, sewing kit, nail clippers, bottle opener, disposable chopsticks, ion hair dryer, matches, mob…Continue reading