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Can I stay only with minors?
Under the guidance of each relevant ministries and agencies, conservation by parents is required for accommodation of minors only.
If you do…Continue readingInquiries about groups/groups/long-term stays, etc.
For group/group/long-term stay inquiries, please use email or fax.
Please let us know your name (corporation name), phone number (fax number…Continue readingDo you have a parking lot/bicycle parking lot? Prices?
The affiliated parking lot has disappeared from "Friday, July 1, 4th year of Reiwa".
For those who wish to use the parking lot, we will intr…Continue readingI want to know the details of the room(Size, bed width, etc.)
◆Standard Single Room,Deluxe Single Room
This room can be used by one person for business or traveling alone.
There is one semi-double bed (…Continue readingIs there a convenience store nearby?
FamilyMart and LAWSON are about 1 minute from the property.
■FamilyMart Shonandai Station West Gate
Address:2-2-6 Shonandai, Fujisawa City …Continue readingDo you have tableware?
We have rentals of glasses, spoons, forks, plates, disposable chopsticks, etc. Please contact the front desk if you have any requests.Do you have low pillow rentals?
Yes, we do provide.The number is limited, but please contact the front desk if you wish.Do you have blanket rentals?
Yes, we do provide.The number is limited, but please contact the front desk if you wish.Do you have a refrigerator?
Yes.Empty refrigerators (simple refrigerators) are available in all guest rooms.
※There is no freezer.Please note.Where is the nearest station?
It is Shonandai Station that is a 1-minute walk from the hotel.
Shonandai basement Shonandai where the Odakyu-Enoshima Line, Sotetsu Izumin…Continue readingIs it possible to send luggage to the hotel by courier in advance?
Yes, we can.
When shipping your luggage, write down the "check-in date / full name of the guest"
Please send it to the following.
※Please n…Continue readingCan I send luggage from the hotel?
We will respond to your courier at the front desk.
When delivering packages to Japan, the number of days is as follows.
■Honshu,China,Shi…Continue readingCan I keep my luggage before and after check-in?
Luggage storage is always available.
Please feel free to tell the front desk.What time is check-in and check-out?
Check-in is at 3pm.Check-out time is 10am.
(However, it depends on some plan)Is it possible to extend the check-out?
We will accept an extension up to 14 o'clock.(Now until 13:00)
If you are extended please contact the front desk.
【Extension fee】
·30% of r…Continue readingWhat time is the hotel coming in and going?
The front desk is available 24 hours a day
The entrance is locked from midnight to 5 am.
Guests of the hotel can unlock with the card key.
A…Continue readingCan I go out?
Yes.You can go out freely.
However, from midnight to 5 am, the doorway Kannai is locked to restrict entry and exit for guests other than gue…Continue readingIs it near from the station?
Shonandai Station West Gate station.When you take Exit C, you will see a building with tenants such as Ootoya and Osaka Ohsho on your right.…Continue readingHow long does it take to the nearest main station by train?
※All are guidelines.
【Fujisawa Station:About 10 minutes】 Shonandai Station = (Odakyu-Enoshima Line) = Fujisawa Station
【Yokohama Station:Ab…Continue readingPlease tell me the circumstances around the hotel.
Numerous eating and drinking establishments are located around the hotel and around Shonandai Station.
We will guide you according to your w…Continue readingIs there a laundry service?
The front desk can handle this matter.
It takes some time. Please use the laundromat if you are in hurry.
※Accepted until 10 am, finished i…Continue readingIs there a meeting room?
We apologize for the inconvenience, but we do not have a conference room.
Please note.Do you have a humidifier / air purifier?
An air purifier with humidifying function is available in all guest rooms.Do you have a microwave?
A microwave is available 24 hours in the lobby on the first floor.
※Only one is availableCan I issue a lodging certificate?
Yes, available.
Please contact the front desk in advance as it will be handed to you upon check-out.Do you have a rental umbrella?
Yes, we do provide.
We have a limited number, but please ask at the front desk if you wish.Is there a bank nearby?
Mizuho Bank is about a 3-minute walk from the hotel.
The Yokohama Bank on the opposite side east entrance, there is a Suruga Bank.Do you have an ice machine?
There is an ice machine in the vending machine section on the 4th floor, so feel free to use it.
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